Please be noticed we are upgrading warehouse system this month, your shipment might be delayed for dispatching. We thank you for your kind patience.
1) How much would my shipping cost?
Free economy track shipping worldwide on any orders over $100.
For US customers we provide standard track shipment option, postage costs $10.
2) To which countries do you deliver to?
We can deliver to most of destinations in the world.
* Orders will be dispatched from our US and UK warehouse to your country, if it's out of stock, we will arrange shipment from our distributors directly from Belgium or China.
3) How soon can I receive my goods and how much do you charge for shipping?
We need about 3-5 working days to process the order after receiving the full payment. If products locate in our UK or US warehouse, domestic economy free shipment would take about another 5-10 working days, US standard track shipment takes about 5-8 working days, overseas shipment would take about 10-15 working days, it could be longer during holiday seasons or bad weather.
Dispatched post is not able to cancel.
If post can not be received within 30 days, please contact us and we will be open investigation to shipping company, if it's confirmed lost, full refund will be given.
* We are currently experiencing delays due to the covid 19, we’re working around the clock to keep our online services ticking over smoothly. To ensure the safety of our team members, deliveries may take longer than usual but we will aim to get your order to you as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience. This message will be updated as the situation changes.